24/7/365 Availability
Offer around the clock self-service customer support. This will improve customer satisfaction and reduce the workload of your support teams.
Your AI-Powered Solution for Streamlined Customer Service.
Empower your customer service team with AI-generated content. Streamline support and enhance customer satisfaction. Provide global customer support with our multilingual, multicurrency, AI-Driven, No-Code knowledge base and AI chatbot platform.
Trusted by
Leading Technical Support Managers, Product Managers, CTOs/CIOs, Customer Service Managers, Marketing Managers, Website Managers and Operations Managers.
Scale your customer support without increasing the costs.
Why use FAQ Hub?
Leverage AI-powered content generation, advanced search capabilities, and seamless integrations to create the ultimate knowledge base experience for your team and customers in minutes.
Powerful search functionality
Enable users to quickly find the information they need with advanced search capabilities that understand natural language queries and deliver accurate results.
Extremely Customizable
Tailor the look, feel, and structure of your knowledge base to match your brand and meet the unique needs of your organization, with customizable templates and user-friendly design tools.
Intuitive Navigation
Make it easy for users to explore and discover content with a clean, well-organized interface that prioritizes user experience and simplifies information access.
Robust security
Protect your valuable information with enterprise-grade security features, including access control, user permissions, and compliance with relevant regulations.
Real-time analytics
Monitor the performance of your knowledge base, track user engagement, and identify popular content with comprehensive reporting and data-driven insights.
Contact Workflows
Streamline communication between customers and support agents by integrating contact workflows directly into your knowledge base, improving response times and reducing support ticket volume.
AI content generation
Utilize advanced AI algorithms to automatically generate category titles, article titles, and article content, saving time and ensuring consistency across your knowledge base.
24/7/365 Availability
Ensure uninterrupted access to vital information with our 24/7/365 Availability, empowering your customers and team to find answers anytime, anywhere, without delay.
Multi-Language Support
Effortlessly cater to a global audience with our Multi-Language Support, enabling seamless translation and localization of your knowledge base for enhanced customer satisfaction.
Manage all your content and contact workflows in one place
An advanced no-code content editor featuring cutting-edge editing, category management, analytics, contact workflow management, various hosting methods and more.
Standalone page
Host your FAQ Hub knowledge base portal on your own domain with your custom branding and advanced SEO optimization applied.
Embedded widget
Embed your FAQ Hub knowledge base portal on your existing website so that your users never have to switch context.
Hybrid mode
Our FAQ Hub comes with the flexibility you need. Configure one portal that can be hosted as a standalone page and an embedded widget. Get the power of both.
Say goodbye to long wait times and frustrated customers
Get more customer engagement, improve customer retention, reduce training times and increase customer satisfaction.
72%
Of people prefer
self-service support
over waiting for a reply.
self-service support
over waiting for a reply.
89%
Of millennials
use search to find answers before using customer service.
use search to find answers before using customer service.
Start using the Knowledge Base platform of the future.
Effortlessly reduce support tickets, streamline your customer service process, and enhance operational efficiency with our AI-powered knowledge base solution.
Create your account today
Boost your support team's productivity by up to 50% and improve customer satisfaction by 30% with our intelligent knowledge base platform.
Andy Smith
Marketer
"Your service has been a life saver for our business. We've provided our customerswith accurate, self-service support thanks to the expert-level knowledgeavailable through your platform. It's saved us countless hours and made ourcustomers happier as a result."
John Carter
CEO & Founder
“We were struggling to keep up with the demands of our customer support team, but your knowledge-based service has enabled us to provide self-service support to our customers. It's been a game changer for our business and has helped us improve customer satisfaction.”
Lily Woods
Technical Support Manager
“Our team was struggling to keep up with the high volume of customer inquiries and support tickets. Since implementing this FAQ Hub, we've seen a significant reduction in support tickets and an improvement in our team's ability to provide timely and accurate support to customers. The analytics and metrics provided by the software have also helped us to identify areas for improvement and measure our progress over time.”
Sophie Moore
Sales Manager
“We've been blown away by the accuracy and depth of knowledge available through yourservice. It's been a valuable resource for our customer support team and hashelped us provide our customers with the self-service support they need. Thankyou for providing such a valuable tool for our business.”
Sophie Moore
Sales Operations Managers
“As an operations manager, I must ensure that our internal and external processes run smoothly. The Knowledge Elephant's - FAQ Hub portal has been a valuable tool for us. It has allowed us to improve the efficiency of our customer service process, save time and money, and easily find the information we need. It's also helped us to improve the efficiency of internal processes and save costs on human resources and other departments”
Matt Cannon
Head of Sales
“We've been using your service for a few months, and it's been a huge success. Our customers love the self-service support options available, and we've seen asignificant improvement in our customer satisfaction scores. Thank you for providing such a valuable resource.”
Robert Fuller
Operations Manager
“We were hesitant to invest in a knowledge-based service, but it's been one of the best decisions we've made for our business. Our customer support team loves the user-friendly platform, and our customers have been thrilled with the self-service support options available.”
“As a growing business, we must provide our customers with the best possible support. Your service has allowed us to do just that, providing us withexpert-level knowledge that we can use to offer self-service support to ourcustomers. It's been a valuable resource for our business."
Key benefits and features
A cloud-based customer service platform for growing companies!
Increased Efficiency
By providing a centralized repository of information that is easily searchable and accessible, we'll help you reduce the time and effort it takes to resolve customer inquiries.
Cost Savings
We'll help you reduce the costs associated with providing customer support. Free up your support teams to focus on more complex or time consuming issues.
Affordable Pricing Plans
Empower Your Growth: Custom Pricing for Every Stage.
Benefit from features like multi-language support, real-time analytics, and 24/7/365 availability.
Startup
$99.00 USD
The Startup plan is ideal for small businesses and startups. It includes access to our basic knowledge base features and support.
All basic FAQ Hub features
Up to 2 FAQ Hub Projects
Normal support
Easy content creation andorganization
Business
$289.00 USD
The Business plan is designed for growing organizations and includes additional features such as custom branding and integration with your existing systems.
All advanced FAQ Hub features
Up to 10 FAQ Hub Projects
Premium support
Custom branding
Enterprise
$489.00 USD
The Enterprise plan is tailored for large organizations and includes all of our features and dedicated support. It supports an unlimited number of users.
All enterprise FAQ Hub features
Up to 50 FAQ Hub Projects
Dedicated support
Account manager
Startup
$80.00 USD
The Startup plan is ideal for small businesses and startups. It includes access to our basic knowledge base features and support.
All basic FAQ Hub features
Up to 2 FAQ Hub projects
Normal support
Easy content creation and organization
Business
$260.00 USD
The Business plan is designed for growing organizations and includes additional features such as custom branding and integration with your existing systems.
All advanced FAQ Hub features
Up to 10 FAQ Hub projects
Premium support
Custom branding
Enterprise
$440.00 USD
The Enterprise plan is tailored for large organizations and includes all of our features and dedicated support. It supports an unlimited number of users.
All enterprise FAQ Hub features
Up to 50 FAQ Hub projects
Dedicated support
Account manager
Features comparison
Below are some of our key benefits and features
Self Service
Customizable branding and design
Advanced search functionality
Easy content creation and organization
Team management and access controls
Multi-language & Multi-currency support
Advanced Self Service
Integration with popular business tools
Detailed analytics and reporting
Customer support
Scalability and flexibility
Starter
Business
Enterprise
Startup
Self Service
Customizable branding and design
Advanced search functionality
Easy content creation and organization
Advanced Self Service
Integration with popular business tools
Detailed analytics and reporting
Business
Self Service
Customizable branding and design
Advanced search functionality
Easy content creation and organization
Multi-language & Multi-currency support
Advanced Self Service
Integration with popular business tools
Detailed analytics and reporting
Enterprise
Self Service
Customizable branding and design
Advanced search functionality
Contacts database
Easy content creation and organization
Multi-language & Multi-currency support
Advanced Self Service
Integration with popular business tools
Detailed analytics and reporting
Customer support
Scalability and flexibility
