In-app AI support for lean SaaS teams

Turn messy docs into in-app support users actually trust.

Upload scattered docs. Get a verified support CMS in minutes. Answer through an embedded widget, command menu, or branded portal, with every response grounded in your content.

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Answers cite your docs

your-brand.com /supportFAQ Hub

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From your docs

Invite team membersWorkspace → Team · Updated 2d ago

Roles and permissionsWorkspace → Access control

✓ Verified answer

Go to Settings → Team, select Invite member, enter their work email, and choose a role. They will receive a secure invite link valid for 24 hours.

Answers cite your verified CMSOpen ↗

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One support system

Mess in. Trusted answers out.

FAQ Hub turns material your team already has into structured help content and delivers it where users get stuck.

Bring every source

Upload documents, import structured data, or author directly. Keep one canonical source of truth.

Review and publish

Shape generated content inside a familiar CMS. Your team controls what becomes a trusted answer.

Support in context

Serve cited answers through your portal and embedded widget. Escalate unresolved questions with context.

FAQ Hub turns scattered support documents into a managed portal and embedded support experience

Built for trust

AI answers your team can inspect.

Every answer stays connected to source material. Users see useful citations. Your team sees where content works and where support needs a human.

Cited by defaultAnswers point back to source documents.
Human handoffPass conversation context into tickets or live chat.
Tenant controlledChoose where and how each support experience appears.

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FAQ Hub portal with an embedded AI support conversation

4 minto a working portal

1 sourcefor portal and widget

24/7grounded self-service

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Research and tools

Use what we learned building support systems.

Read field guides on modern support architecture, or turn product screenshots into launch-ready mockups.

Report · 2026Beyond chatbots: the age of agentic workflowsRead report →Strategy · 2026Move from chatbots to a silicon workforceRead strategy →Support economicsWhat support costs your teamRead analysis →Free toolCreate SaaS product mockupsOpen tool ↗

Start with your docs

Make support part of your product.

Give users answers without sending them away. Keep your team in control of every source.

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Enterprise

Plan your managed support launch.

Tell us about your products, support volume, and rollout goals. We will help map content ingestion, tenant boundaries, integrations, and launch requirements.

Multiple products and custom domains
Higher content and AI usage limits
Managed onboarding and rollout planning