Grounded Chatbots
Your AI chatbot is trained on your FAQ Hub customer portal knowledge base and can be further enriched with your website, documents and other data sources to improve its understanding of your brand.
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In-App AI Support with Human Editorial Control
Turn Messy Docs Into In-App Support Users Actually
Trust.
Ingest messy docs into a verified CMS in 4 minutes. Deliver grounded answers via widget, Cmd+K, or inline portal—and hand off stuck users to your team without breaking context.
Turn scattered knowledge into verified answers and deflect repetitive tickets on day one.
Docs-as-Code Integration
Never serve outdated info. Your knowledge base automatically flags articles for review the moment your API endpoints change.
Identity Stitching
Treat loyal users like people, not tickets. FAQ Hub knows if a user visited your pricing page twice before asking for help.
Multi-Tenant Support
Manage 5 different SaaS products from one single login. Segregated data, unified billing.
Context-Aware Reasoning
Our agents don't just search keywords. They understand synonyms and technical intent across 12+ languages.
Deflection Analytics
See exactly how many hours you saved. "FAQ Hub deflected 45 tickets this week."
Hybrid Hosting
Use our Widget, OR host your entire Help Center on our SEO-optimized domain.
Multi-Product Command Center
Import from Chaos. Don't write FAQs from scratch. Upload your messy support logs or paste a URL. We extract the Q&A pairs and structure them for you instantly.
The Anti-Hallucination Workflow
The "Human Gatekeeper." Assign "Editor" roles to your team. They can draft answers, but only an "Admin" can publish. Perfect for teams who need quality control, not just speed.
The Escape Hatch
Smart Escalation. If the bot isn't 90% confident, or if the user types "Human," it instantly hands off the chat context to your email. No angry customers trapped in a loop.
Scale your customer support without increasing the costs.
AI Drafts the Answers. You Control the Truth.
Most AI bots are black boxes. FAQ Hub is different. We give you a Segregated CMS Backoffice. You control the truth.
Built for founders, by a founder.
At FAQ Hub, we understand the pressure of growing a SaaS business without a massive team or VC runway. That's why we designed an AI-powered support solution that saves time, reduces churn, and scales with your product—without code or complexity.
Key benefits and features
Provide global customer support with our multilingual, multicurrency, No-Code knowledge base and chatbot platform. Learn how FAQ Hub empowers your team to deliver exceptional customer service.
Customer Portal
FAQ Hub provides a customer portal platform that centralizes support resources and enables customers to manage their accounts efficiently without direct assistance from customer support.
AI Driven Knowledge Base
Create a user-friendly knowledge base with articles, videos, FAQs, and troubleshooting guides to help users quickly find the information they need.
24/7/365 Availability
Implementing 24/7 self-service customer support will elevate customer satisfaction and significantly lighten the workload on your support teams, leading to improved efficiency overall.
Enterprise-Grade CMS and Chatbot Platform.
You aren't just buying a chatbot. You are getting a fully managed Knowledge Management System.
Standalone page
We host your public Help Center (SEO ready).
Embedded widget
Paste one line of code to add the bot to your app.
Internal RAG
Use it internally to help your new support agents find answers faster.
Say goodbye to long wait times and frustrated customers
Get more customer engagement, improve customer retention, reduce training times and increase customer satisfaction.
72%
Of people prefer
self-service support
over waiting for a reply.
self-service support
over waiting for a reply.
89%
Of millennials
use search to find answers before using customer service.
use search to find answers before using customer service.
Stop Repeating Yourself: Automate Support in Minutes.
Effortlessly reduce support tickets, streamline your customer service process, and enhance operational efficiency with our AI-powered knowledge base and chatbot platform.
No credit card required. Setup takes 4 minutes.
Create your account today
Boost your support team's productivity by up to 50% and improve customer satisfaction by 30% with our intelligent customer portal platform.
Andy Smith
Marketer
"Your service has been a life saver for our business. We've provided our customers with accurate, self-service support thanks to the expert-level knowledge available through your platform. It's saved us countless hours and made our customers happier as a result."
John Carter
CEO & Founder
“We were struggling to keep up with the demands of our customer support team, but your knowledge-base service has enabled us to provide self-service support to our customers. It's been a game changer for our business and has helped us improve customer satisfaction.”
Lily Woods
Technical Support Manager
“Our team was struggling to keep up with the high volume of customer inquiries and support tickets. Since implementing this FAQ Hub, we've seen a significant reduction in support tickets and an improvement in our team's ability to provide timely and accurate support to customers. The analytics and metrics provided by the software have also helped us to identify areas for improvement and measure our progress over time.”
Sophie Moore
Sales Manager
“We've been blown away by the accuracy and depth of knowledge available through your service. It's been a valuable resource for our customer support team and has helped us provide our customers with the self-service support they need. Thank you for providing such a valuable tool for our business.”
Sophie Moore
Sales Operations Managers
“As an operations manager, I must ensure that our internal and external processes run smoothly. FAQ Hub has been a valuable tool for us. It has allowed us to improve the efficiency of our customer service process, save time and money, and easily find the information we need. It's also helped us to improve the efficiency of internal processes and save costs on human resources and other departments”
Matt Cannon
Head of Sales
“We've been using your service for a few months, and it's been a huge success. Our customers love the self-service support options available, and we've seen a significant improvement in our customer satisfaction scores. Thank you for providing such a valuable resource.”
Robert Fuller
Operations Manager
“We were hesitant to invest in a knowledge based and chtbot service, but it's been one of the best decisions we've made for our business. Our customer support team loves the user-friendly platform, and our customers have been thrilled with the self-service support options available.”
“As a growing business, we must provide our customers with the best possible support. Your service has allowed us to do just that, providing us with expert-level knowledge that we can use to offer self-service support to our customers. It's been a valuable resource for our business."
Affordable Pricing Plans
Cheaper than 1 hour of your time.
Solo Founder
$49.00 /month
Perfect for bootstrapped founders shipping fast.
1 product
Up to 500 knowledge articles
500,000 AI tokens/mo
Team access: 1 admin + 3 creators + 3 reviewers
PDF, DOCX, Markdown & website ingestion
Grounded chat + help portal widgets
Start Solo Trial
Try free for 7 days.
Growth Team
$99.00 /month
For scaling businesses automating tier-1 support.
Up to 3 products
Up to 3,000 knowledge articles
2,000,000 AI tokens/mo
Team access: 3 admins + 10 creators + 10 reviewers
Custom domains + remove FAQ Hub branding
Chat escalation: Slack, Teams, Telegram, n8n & Zapier
Start Growth Trial
Try free for 7 days.
Enterprise
Custom pricing
Managed rollout for higher-volume support teams with tailored commercial terms.
Everything in Growth Team
Up to 10 products
Up to 6,000 knowledge articles
10,000,000 AI tokens/mo
Team access: 10 admins + 50 creators + 50 reviewers
Custom domains + remove FAQ Hub branding
Contact Sales
Discuss rollout and commercial terms.
Solo Founder
$528 /year
Perfect for bootstrapped founders shipping fast.
1 product
Up to 500 knowledge articles
500,000 AI tokens/mo
Team access: 1 admin + 3 creators + 3 reviewers
PDF, DOCX, Markdown & website ingestion
Grounded chat + help portal widgets
Start Solo Trial
Try free for 7 days.
Growth Team
$1,068 /year
For scaling businesses automating tier-1 support.
Up to 3 products
Up to 3,000 knowledge articles
2,000,000 AI tokens/mo
Team access: 3 admins + 10 creators + 10 reviewers
Custom domains + remove FAQ Hub branding
Chat escalation: Slack, Teams, Telegram, n8n & Zapier
Start Growth Trial
Try free for 7 days.
Enterprise
Custom pricing
Managed rollout for higher-volume support teams with tailored commercial terms.
Everything in Growth Team
Up to 10 products
Up to 6,000 knowledge articles
10,000,000 AI tokens/mo
Team access: 10 admins + 50 creators + 50 reviewers
Custom domains + remove FAQ Hub branding
Contact Sales
Discuss rollout and commercial terms.
Enterprise rollout
Plan your managed support launch
Tell us where support is getting stuck. We will map your knowledge sources, rollout scope, and commercial options before any commitment.
- Tailored implementation plan
- Volume and integration review
- Clear commercial terms
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Support infrastructure, without another dev sprint.
FAQ Hub turns source material into searchable help content, delivers grounded answers through portal and chat widgets, and routes unresolved questions to your team.
01 / INGEST
Knowledge ingestion from real source material
Turn scattered support content into a reviewable knowledge base.
Upload PDF, DOCX, Markdown, or text files, or crawl your product website. FAQ Hub extracts the content and generates structured categories and articles for review.
02 / DELIVER
Two embeddable support experiences
Give users searchable help and conversational support.
Deploy a floating AI chat widget and an inline help portal. Product-scoped settings and iframe isolation keep host-page styles separate.
03 / GROUND
Grounded answers with a second-pass judge
Let AI answer only when your sources support it.
Hybrid search retrieves product-scoped sources. A support judge rejects unsupported answers and returns a safe fallback with article citations.
04 / ESCALATE
Human escalation when AI should stop
Keep unresolved questions from becoming dead ends.
Capture a lead, create a support ticket, and preserve linked chat context when documentation cannot resolve the question.
05 / ISOLATE
Tenant-safe support operations
Keep every support workflow inside its tenant and product scope.
Tenant and product boundaries apply across content, search, chat, tickets, feedback, domains, and backoffice roles on shared FAQ Hub infrastructure.
06 / ROUTE
Chat escalation integrations
Send urgent conversations into tools your team already watches.
Route chat escalations to Slack, Microsoft Teams, Telegram, n8n, or Zapier through tenant-configured notification webhooks.
Join 500+ Founders who got their sleep back.
No credit card required. Setup takes 4 minutes.