Reduce support tickets, streamline your customer service, and boost operational efficiency. Provide global customer support with our multilingual, multicurrency, AI-Driven, No-Code knowledge base and AI chatbot platform.
Your Journey Starts Here: Simply create your account.
Customize and fill it with all the vital information your customers need with the help of our power AI.
Elevate your customer experience by launching your FAQ Hub Knowledge Base and Chatbot for instant answers that keep them happy and engaged!
With FAQ Hub, provide your customers with 24/7 self-service support. Improve customer satisfaction, reduce support costs, and drive business growth.
Enable users to quickly find the information they need with advanced search capabilities that understand natural language queries and deliver accurate results.
Tailor the look, feel, and structure of your knowledge base to match your brand and meet the unique needs of your organization, with customizable templates and user-friendly design tools.
Make it easy for users to explore and discover content with a clean, well-organized interface that prioritizes user experience and simplifies information access.
Protect your valuable information with enterprise-grade security features, including access control, user permissions, and compliance with relevant regulations.
Monitor the performance of your knowledge base, track user engagement, and identify popular content with comprehensive reporting and data-driven insights.
Streamline communication between customers and support agents by integrating contact workflows directly into your knowledge base, improving response times and reducing support ticket volume.
Utilize advanced AI algorithms to automatically generate category titles, article titles, and article content, saving time and ensuring consistency across your knowledge base.
Ensure uninterrupted access to vital information with our 24/7/365 Availability, empowering your customers and team to find answers anytime, anywhere, without delay.
Effortlessly cater to a global audience with our Multi-Language Support, enabling seamless translation and localization of your knowledge base for enhanced customer satisfaction.
FAQ Hub is the go-to choice for Founders, Entrepreneurs, Tech Support Managers, Product Managers, CTOs, CIOs, and professionals looking to elevate customer support, grow their business, and boost customer retention with a robust, user-friendly knowledge base platform.
Learn how FAQ Hub empowers your team to deliver exceptional customer service.
Your AI chatbot is trained on your FAQ Hub customer portal knowledge base and can be further enriched with your website, documents and other data sources to improve its understanding of your brand. This means more accurate responses for your customers
FAQ Hub provides a customer portal platform that centralizes support resources and enables customers to manage their accounts efficiently without direct assistance from customer support.
Create a user-friendly knowledge base with articles, videos, FAQs, and troubleshooting guides to help users quickly find the information they need.
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Implementing 24/7 self-service customer support will elevate customer satisfaction and significantly lighten the workload on your support teams, leading to improved efficiency overall.
An advanced no-code content editor featuring cutting-edge editing, category management, analytics, contact workflow management, various hosting methods and more.
Host your FAQ Hub customer portal on your own domain with your custom branding and advanced SEO optimisation applied.
Embed your FAQ Hub customer portal on your existing website so your user never has to switch context.
Our FAQ Hub comes with the flexibility you need. Configure one portal that can be hosted as a standalone page and an embedded widget. Get the power of both.
Get more customer engagement, improve customer retention, reduce training times and increase customer satisfaction.
Effortlessly reduce support tickets, streamline your customer service process, and enhance operational efficiency with our AI-powered customer portal solution.
Boost your support team's productivity by up to 50% and improve customer satisfaction by 30% with our intelligent customer portal platform.
"Your service has been a life saver for our business. We've provided our customerswith accurate, self-service support thanks to the expert-level knowledgeavailable through your platform. It's saved us countless hours and made ourcustomers happier as a result."
“We were struggling to keep up with the demands of our customer support team, but your knowledge-based service has enabled us to provide self-service support to our customers. It's been a game changer for our business and has helped us improve customer satisfaction.”
“Our team was struggling to keep up with the high volume of customer inquiries and support tickets. Since implementing this FAQ Hub, we've seen a significant reduction in support tickets and an improvement in our team's ability to provide timely and accurate support to customers. The analytics and metrics provided by the software have also helped us to identify areas for improvement and measure our progress over time.”
“We've been blown away by the accuracy and depth of knowledge available through yourservice. It's been a valuable resource for our customer support team and hashelped us provide our customers with the self-service support they need. Thankyou for providing such a valuable tool for our business.”
“As an operations manager, I must ensure that our internal and external processes run smoothly. The Knowledge Elephant's - FAQ Hub portal has been a valuable tool for us. It has allowed us to improve the efficiency of our customer service process, save time and money, and easily find the information we need. It's also helped us to improve the efficiency of internal processes and save costs on human resources and other departments”
“We've been using your service for a few months, and it's been a huge success. Our customers love the self-service support options available, and we've seen asignificant improvement in our customer satisfaction scores. Thank you for providing such a valuable resource.”
“We were hesitant to invest in a knowledge-based service, but it's been one of the best decisions we've made for our business. Our customer support team loves the user-friendly platform, and our customers have been thrilled with the self-service support options available.”
“As a growing business, we must provide our customers with the best possible support. Your service has allowed us to do just that, providing us withexpert-level knowledge that we can use to offer self-service support to ourcustomers. It's been a valuable resource for our business."
Empower Your Growth: Custom Pricing for Every Stage.
Benefit from features like multi-language support, real-time analytics, and 24/7/365 availability.
Launch and Grow Perfect for new ventures looking to take off without breaking the bank.
Elevate and Scale Ideal for established businesses ready to level up their operations.
Tailored Excellence Custom pricing for organizations with unique needs and ambitions.
Launch and Grow Perfect for new ventures looking to take off without breaking the bank.
Elevate and Scale Ideal for established businesses ready to level up their operations.
Tailored Excellence Custom pricing for organizations with unique needs and ambitions.
Below are some of our key benefits and features
